- we reserve the right to deny unreasonable repairs, returns and exchanges
- we do offer guaranty of defective items bought in less than a month. you MUST have the receipt.
- there are not refunds on custom orders due that the item is made by and just for the customer
- we are not responsible for mis-measuring from the customer
-shipping will not be returned on refunded orders
-we DO NOT make free repairs on items damaged by regular wear and tear of life
-we do offer a flat rate for repair
1. string for bracelets $10 (you can choose any string color)
2. sterling chain $15-$25 depending of the design and the length.
shipping cost is not included. (As we are residing in Colombia temporarily we won't be making any repair unless you are willing to pay the international shipping cost) if you have any question please let us know.
STERLING SILVER CARE:
please check this link: